Frequently Asked Questions
What payment methods do you accept?
We currently accept payments only through Mobile Money (MTN, Telecel, AirtelTigo). We do not accept
Do you offer refunds?
Refunds are only issued if the product has a manufacturing defect under our responsibility, reported within 48 hours of delivery. No other refunds or returns are accepted.
How long does delivery take?
Delivery timelines vary depending on location. Standard delivery within Ghana typically takes 2–5 business days.
Can I exchange an item?
Exchanges are not offered unless the product is defective. Please check sizing and product details carefully before purchasing.
Do you sell through resellers?
Yes, but only through verified and approved partners. Unauthorized resale or impersonation is strictly prohibited.
